Q 1:Why I cannot pay the order ? A: You should fill in the correct credict card information when doing payment, not the debit card informationand your credit card should be linked to your Aliexpress account. Any question ,just contact us first . Q 2: Why The Colors Of Hair Extensions Don`t Seems Exactly As The Pictures Show or Description Says? A : Different monitor have different displays. The same color number may have a little color difference. You could dye the hair if you need different color. Q 3: Why Are My Hair Extensions Getting Tangle ? A: Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing ( wide tooth comb ) out your hair daily Make sure to wash & condition your hair at least once a week,twice a week is better. Use hydrating drops or consult your stylist for more help. Q 4: Why Are My Hair Extensions Getting Shedding ? A: Firstly,pleaserunning the with your fingers or Wide-toothed gently, to prevent the shedding. For curly hair,pleasedon’t use the comb.Secondly, After washpleasenurse the hair with some hair oil, then the hair will be silk and soft. 1.After washing the hair, please nurse With some hair oil, then the hair will Be silky and soft. 2.Choose the wide-toothed comb; comb it gently, so as to prevent shedding. 3.Too much heat may damage the hair. Q 5: Could The Hair Be Dyed And Iron-flat ? A: It is virgin hair, so could be dyed and iron-flat, iron flatpleasedon’t exceed 150C, or the hair will be destroyed.Also the hair will come back to its natural wavy after you wash it or iron-flat. Q 6: How To Measure Our Hair ? A: For curly and wavy hair, It should be stretched to straight when you measure the length. 
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